Support at
Home

Home is more than an address. It is the kitchen you know in the dark, the neighbours who wave, the garden you have coaxed along for thirty years. Abound Communities Support at Home is built around one idea: that with the right help, at the right time, you can keep all of it.

We are a Victorian not-for-profit that has walked alongside older people for more than 150 years. That history shapes how we work today. We take the time to understand what matters to you, we plan your care with you rather than for you, and we make every dollar of your Support at Home budget work as hard as it can.

Why choose Abound Communities

• Not-for-profit, and proudly so. There are no shareholders. Surpluses go back into care, staff and the people we support.
• No entry or exit fees. What you are quoted is what you pay.
• A dedicated Care Partner. One name, one number, someone who knows your story and stays with you.
• Care that grows with you. From a little help at home through to retirement living and residential aged care, we are here as your needs change.
• Flexible by design. Your plan is reviewed whenever life shifts, not only when the calendar says so.
• Genuinely connected. Staying part of your community is not an add-on. It is the point.
• Every dollar accounted for. We help you get the most from your package budget and we show you exactly where it goes.

Our services

We tailor your services to your assessed needs and goals. Depending on your care plan and budget, these can include:

• Personal care
• Clinical assessments and welfare checks
• Medication management
• Allied health
• Domestic assistance
• Meal preparation
• Shopping assistance
• Home and garden maintenance
• Transport
• Social support
• Assistive technology, aids and equipment
• Advice on safety around your home
• Care management

Our model of care: one Care Partner, start to finish

Care management is a core part of every Support at Home package, and we treat it as more than paperwork.

When you join us you are matched with a dedicated Care Partner. Together you will work through what you need, what you want to keep doing for yourself, and what a good week looks like. Your Care Partner turns that into a care plan and an individualised budget, then stays in regular contact to check that it is still working. If your health or your circumstances change, they will review the plan with you and adjust the services rather than leaving you to chase it up.

It is a full care management model, and it means you are never left wondering who to call.

Support at Home services delivered by Abound Communities currently operate underbrokerage and partnership with RAM Care.

Already with another provider? Switching is easier than you think.

Not hearing from your care partner? Not receiving the services you agreed to? Concerned that too much of your budget is disappearing into fees?

You are free to change providers at any time, and you keep your package when you do. We will handle the paperwork and walk you through it step by step.

Call: 03 9433 1180

Email: sah@aboundcommunities.org.au